Excellence Starts With The Right Training

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Where Can Your Team Benefit?

In House Collections 101

Learn how to maximize your In House Collection Efforts with our turnkey collection process.

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Demand Letters That Work

Get our tried and true demand letters and put them to work for you today.

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Skip Tracing For Beginners

Learn the skills and processes the top collection agencies use to locate businesses.

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Get Our 1st Party Collection Email Cycle and Cadence

Quickly deploy our demand emails specifically made for first party collectors to maximize their recovery rates while maintaining positive client relationships. 

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The DCI Training and Education Story

Having been in the debt collection industry as a third party collection agency for over 15 years, we quickly learned that many of our customers indicated that they felt lost when trying to navigate the challenging landscape of dealing with delinquent customers. 

With this feedback we decided that the best way for us to help improve the odds of our clients success was to develop programs and training enabling them to better be prepared in handling collection related issues. 

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ONLINE COURSES

Get Your Team Training Today

Take the first step to training your team with our turnkey training classes made to quickly make your team ready for all of the challenges of todays business landscape.

In House Collections 101

Learn How To Maximize Your In House Collection Efforts.

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Skip Tracing For Beginners

Learn How To Find Businesses Like Professional Collectors

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Pro Dispute Handling

Learn How To Conquer All Disputes Like A Pro.

 

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Negotiating Payments

Learn The Best Way To Negotiate Payments

 

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DCI TRAINING AND EDUCATION NEWSLETTER

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