Excellence Starts With The Right Training
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Where Can Your Team Benefit?
In House Collections 101
Learn how to maximize your In House Collection Efforts with our turnkey collection process.
Demand Letters That Work
Get our tried and true demand letters and put them to work for you today.
Skip Tracing For Beginners
Learn the skills and processes the top collection agencies use to locate businesses.
Get Our 1st Party Collection Email Cycle and Cadence
Quickly deploy our demand emails specifically made for first party collectors to maximize their recovery rates while maintaining positive client relationships.
YES, COUNT ME INThe DCI Training and Education Story
Having been in the debt collection industry as a third party collection agency for over 15 years, we quickly learned that many of our customers indicated that they felt lost when trying to navigate the challenging landscape of dealing with delinquent customers.
With this feedback we decided that the best way for us to help improve the odds of our clients success was to develop programs and training enabling them to better be prepared in handling collection related issues.
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Get Your Team Training Today
Take the first step to training your team with our turnkey training classes made to quickly make your team ready for all of the challenges of todays business landscape.
In House Collections 101
Learn How To Maximize Your In House Collection Efforts.
Skip Tracing For Beginners
Learn How To Find Businesses Like Professional Collectors
Pro Dispute Handling
Learn How To Conquer All Disputes Like A Pro.
Negotiating Payments
Learn The Best Way To Negotiate Payments
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